sofco have experienced industry consultants and specialists that will support your deployments worldwide. Our Project Managers, Application Consultants and Technical Architects have strong business and supply chain industry experience, ensuring a smooth and professional implementation. Every organisation we work with, we develop and grow a genuine, long lasting partnership.
With dedicated Account Managers who are focused on customer satisfaction and customer retention, we at sofco pride ourselves on our relationship with our customers and target 100% achievement in service levels.
Our helpdesk team deploy continuous measurements and KPI monitoring for all helpdesk activities and measure the achievement of service levels rigorously.