Company

• Part of Dixons Carphone Group
• Leading telecommunications retailer
• Group revenue £10 Billion +
• 4% growth in 2016 - 2017
• 2139 Stores
• 41,000+ Employees
• Operating in 9 Countries

Objectives

• Improve Trading Margins & Cash
• Improve forecast accuracy
• Reduced Margin Erosion through reduced markdown of over-stocks
• Reduce Logistics costs through better product availability
• Introduce S&OP process to support collaboration, visibility and predictability of performance

Solution

• Collaborative Multi-channel Forecasting & Replenishment system for all distribution channels (retail – owned stores, franchising, wholesale, corporate B2B, e-commerce)
• Short lifecycle product demand planning
• Warehouse/DC Replenishment
• Purchase Order Integration

Results

• Forecasting, Replenishment & Auto PO creation
• Solution covers Cellular & Accessories Business
• Increased forecast accuracy & margin
• Reduction in stock & obsolescence
• Common centralised process