First founded in 1989 by Charles Dunstone, Carphone Warehouse are now part of Dixons Carphone – the largest independent telecommunications retailer in Europe. With over 1100 stores across the UK and Ireland, they are also the number 1 independent mobile online retailer in the UK.

Carphone Warehouse

Company

  • Part of Dixons Carphone Group
  • Leading telecommunications retailer
  • Group revenue £10 Billion +
  • 4% growth in 2016 - 2017
  • 2139 Stores
  • 41,000+ Employees
  • Operating in 9 Countries

Objectives

  • Improve Trading Margins & Cash
  • Improve forecast accuracy
  • Reduced Margin Erosion through reduced markdown of over-stocks
  • Reduce Logistics costs through better product availability
  • Introduce S&OP process to support collaboration, visibility and predictability of performance

Solution

  • Collaborative Multi-channel Forecasting & Replenishment system for all distribution channels (retail – owned stores, franchising, wholesale, corporate B2B, e-commerce)
  • Short lifecycle product demand planning
  • Warehouse/DC Replenishment
  • Purchase Order Integration

Results

  • Forecasting, Replenishment & Auto PO creation
  • Solution covers Cellular & Accessories Business
  • Increased forecast accuracy & margin
  • Reduction in stock & obsolescence
  • Common centralised process





Sofco Limited
sofco is also an & Distribution partner
sofco Limited is a company registered in England and Wales
Company Number 11018126





Sofco Limited
sofco is also an & Distribution partner
sofco Limited is a company registered in England and Wales
Company Number 11018126