sofco Privacy Policy

This website is operated by sofco Limited, registered in England and Wales, company number 11018126. This Privacy Policy describes your privacy rights regarding our collection, use, storage, sharing and protection of your personal information. It applies to the website and all related websites, applications, services, and solutions, regardless of how you access or use them (collectively, the "Site"). All information processed by sofco, shall be limited to the purposes for collection set forth in this Privacy Policy.

This privacy policy applies between you, the User of this Website and sofco Limited, the owner and provider of this Website. sofco Limited takes the privacy of your information very seriously.

Definitions and Interpretation
1. In this privacy policy, the following definitions are used:
  • Data - Collectively all information that you submit to sofco Limited via the Website. This definition incorporated, where applicable, the definitions provide in the Data Protection Laws;
  • Data Protection Laws - Any applicable law relating to the procession of personal Data, including but not limited to the Directive 96/46/EC (Data Projection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK;
  • GDPR - The General Data Protection Regulation (EU) 2016/679;
  • sofco Limited, we or us - sofco Limited, a company incorporated in England and Wales with registered number 11018126 whose registered office is at 5 Chapell Lane, Wynyard Park Business Village, Wynyard, Teesside, TS22 5FG;
  • User or you - Any third party that access the Website and is not either an employee of sofco Limited and acting during their employment or engaged as a consultant or otherwise providing services to sofco Limited and accessing the Website in connection with the provision of such services; and
  • Website - The Website that you are currently using,, and any sub-domain of this site unless expressly excluded by their own terms and conditions.
2. In this privacy policy, unless the context requires a different interpretation;
  • the singular includes the plural and vice versa;
  • reference to sub-clauses, clauses, schedules or appendices of this privacy policy;
  • a reference to a person includes firms, companies, government entities, trusts and partnerships;
  • “including” is understood to mean “including without limitation”;
  • Reference to any statutory provision includes any modification or amendment of it;
  • The headings and sub-headings do not form part of this privacy policy.
Scope of this privacy policy
3. This privacy policy applies only to the actions of sofco Limited and Users with respect of this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.
4. For purposes of the applicable Data Protection Laws, sofco Limited is the “Data controller”. This means that sofco Limited determines the purposes of which, and the way, your Data is processed.

How we collect Data
5. We collect Data in the following ways:
  • Data is given to us by you; and
  • Data is collected automatically
Data that is given to us by you
6. sofco Limited will collect your Data in a number of ways, for example:
  • when you contact us through the Website, by telephone, post, e-mail or through any other means;
  • when you elect to receive marketing communications from us;
  • when you use our services; in each case, in accordance with this privacy policy.
Data that is collected automatically
7. To the extent that you access the Website, we will collect your Data automatically, for example:
  • we automatically collect some information about your visit to the Website. This information helps us to make improvements to the content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
Our use of Data
8. Any or all of the above Data may be required by us from time to time to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
  • internal record keeping;
  • improvement of our products/services;
  • transmission by email of marketing materials that may be of interest to you; in each case, in accordance with this privacy policy.
9. We may use you Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see section headed “Your rights” below).
10. For the delivery of direct marketing to you via e-mail, we will need your consent, whether via an opt-in or soft-opt-in
  • soft-opt-in consent is a specific type of consent which applies when you have previously engaged with us (e.g. you contact us to ask us for more details about a product/service, and we are marketing similar products/services);
  • for other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, e.g. checking a tick box that we will provide;
  • if you are not satisfied with our approach to marketing, you have the right to withdraw consent at any time. To find out how to withdraw your consent, see the section headed “Your rights” below.
Who we share Data with
11. We may share your Data with the following groups of people for the following reasons:
  • our employees, partners and/or professional advisors. Information will only be shared with employees of sofco Limited as and when it is necessary to contact the user;in each case, in accordance with this privacy policy;
Keeping Data secure
12. We will use technical and organisational measure to safeguard your Data, e.g.:
  • access to your account is controlled by a password and a user name
  • we store your Data on secure servers.
13. Technical and organisation measures include dealing with a suspected Data breach.

Data retention
14. Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.
15. If we delete your Data, it may exist on backup or archival media for legal, tax or regulatory purposes.

Your rights
16. You have the following rights in relation to your Data:
  • Right to access - the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “unfounded or excessive”. Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
  • Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.
  • Right to erase – the right to request that we delete or remove your Data from our systems.
  • Right to restrict our use of you Data - the right to “block” us from using your Data or limit the way in which we can use it.
  • Right to Data portability - the right to request that we move, copy or transfer your Data.
  • Right to object - the right to object to our use of your Data includes where we use it for our legitimate interests.
17. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis of processing your Data), please contact us via email
18. If you are not satisfied with the way a complaint you make in relation to your Data is handled, by us, you may be able to refer your complaint to the relevant Data protection authority. For the UK, this is the information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at
19. It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period of which we hold it.

Links to other websites
20. The Website may provide links to other websites. We have no control over such websites and are not responsible for the content. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Changes of business ownership and control
21. sofco Limited may, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of sofco Limited. Data provided by Users will, where it is relevant to any part of our business be transfer along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.
22. We may also disclose Data to a prospective purchase of our business or any part of it.
23. In the above instances, we will take steps with the aim of ensuring your privacy is protected.

24. You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.
25. If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is valid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.
26. Unless otherwise agreed, no delay, act or omission by a party in exercising any rights or remedy will be deemed a waiver of that, or any other, right or remedy.
27. This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes to this privacy policy
28. sofco Limited reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted to the Website and you are deemed to have accepted the terms of this privacy policy on your first use of the Website following the alternations.

You may contact sofco Limited at

Sofco Limited
sofco is also an & Distribution partner
sofco Limited is a company registered in England and Wales
Company Number 11018126

Sofco Limited
sofco is also an & Distribution partner
sofco Limited is a company registered in England and Wales
Company Number 11018126