User Experience
User Experience
Machine Learning
Machine Learning

User Experience

The sofco suite of products are built on the latest Microsoft Technology, providing the latest Functionality, an enhanced User Experience and Planning Insights via Machine Learning, which can be deployed cloud based, hosted or on premise options depending upon your business priorities.

Insights into Planning Parameters are presented as a user friendly output of Machine Learning. The focus is on learning from “Actuals” and recommending changes to Parameters which then improve plan results:
  • Key Planning Parameters are set by users utilising Hyper Parameterisation
  • Alternate Parameter settings are suggested from past plans to improve the results of the plan
  • Users are presented simply with alternate Parameter settings as an “Insight” viewed next to the existing setting
  • The user can calculate a new plan based on the new settings as a scenario to understand the new plan results before deciding whether or not to adopt the new settings

Understanding the Plan Results
Planning Algorithms may produce a plan that does not fit with a user’s expectations of what it should look like. This does not mean that the plan is wrong, it could be that the user does not fully understand the logic and decision making that has been applied by the algorithm. Typical questions asked by the user are:
  • Why is this order being planned late?
  • Why this quantity?
  • Why is this resource selected rather than that one?
The Algorithm Logic Explorer allows a user to select any Planned Order and receive some simple, easy to understand information on why it has been planned and where it is planned:
  • Key Planning Rules Used
  • Requirement v Planned
  • Reason for Differences
  • Preferred v Selected Resources
Algorithm Logic Explorer

Speed of Plan Calculation
Users adopting a planning system want, need and demand high performance in areas such as:
  • Screen opening times
  • Screen refresh
  • Data Retrieval
  • Data Committing
  • Algorithm run time
The sofco Suite meets these expectations by delivering outstanding performance achieved by using:
  • Latest SQL Server 2019 technology
  • Latest in memory distributed caching technology
  • Best Practice Mathematics in Algorithms
Navigating to and Resolving Exceptions
The resolution of exceptions is a key activity for Planners. Within the sofco suite the following key steps are involved:
  • Identification of Exceptions via Dashboard
  • Navigate to the detail Product/Resource/Customer detail as relevant
  • Use the Exceptions Explorer where multi-level BOM’s and Resources are involved
  • Review system “Exception Diagnosis
  • Make adjustments and recalculate or accept as required
  • Mark as dealt with
  • Next exception
  • Review overall results
Exceptions Exceptions

Workflow, Power BI, Office Integration

Reporting & Analysis

There are a number of options available when using the sofco suite:

sofco Dashboards
  • Predefined Dashboards with Drill Down and Root Cause Analysis
  • Tabular and Graphical Presentation
  • Red, Amber, Green Alerting
  • Power BI
  • SQL Server Reporting Services
Output to the Businesses Data Warehouse/Lake


Supporting Users in their day to day activities by automating key alerts, actions, and communications in a systemised workflow based on triggers and actions::

  • Approval processes
  • Exception Notifications
  • Collaborative Planning
  • Plan Publication
  • Escalation and Delegation
  • Workflow progress for process owners
  • Integrated in sofco Application and Office 365

User Interface (UI)
The sofco UI is multi browser based, all major browsers are supported including:
  • Microsoft Edge
  • Google Chrome
  • Firefox
  • Safari
  • Microsoft Internet Explorer
User Interface

Device Support
The sofco suite can be accessed by a range of multiple devices giving flexibility for users depending on their role or physical location:
  • Desktop
  • Laptop
  • Tablet – Apple & Android
  • Phone - Apple & Android

Outstanding Performance
The sofco suite is built on the latest technologies achieving outstanding performance which is vital for users who demand ever faster: screen opening, data calculation & update, and algorithm run times:
  • Data retrieval/committing
  • Screen refresh
  • Algorithm Run Time

Sofco Limited
sofco is also an & Distribution partner
sofco Limited is a company registered in England and Wales
Company Number 11018126

Sofco Limited
sofco is also an & Distribution partner
sofco Limited is a company registered in England and Wales
Company Number 11018126